About Us

 K’alma

is your partner in calm. We want to create a healthy business together. We have mutual goals of elevating the guest experience. Our approach to spa management is personalized, professional and proven. We look for the right partner based on core values, such as consistency, compassion, creativity, collaboration and connection.”

~ Marizza Contreras, Owner K’Alma Spa

Marizza Contreras

PURPOSE STATEMENT

CORE VALUES

We take our inspiration from nature, from the holistic welcome rituals we begin with to the sensory journeys we take our guests on. Internally, we pride ourselves on operating our business based on five core values, known as the “5Cs.”

01.

CONSISTENCY

We are able to create individualized spas across a diverse portfolio of hotels because, at our core, we are consistent. Themes may vary, yet the level of service, quality, product and people is steady and unwavering.

Consistency
Consistency
01.

CONSISTENCY

We are able to create individualized spas across a diverse portfolio of hotels because, at our core, we are consistent. Themes may vary, yet the level of service, quality, product and people is steady and unwavering.

Compassion
02.

COMPASSION

We have a special ability to engage with our staff, your staff and the guest simultaneously. It’s what allows us to see your story and build upon it.

03.

CREATIVITY

Our approach to developing spa concepts is highly personalized and curated. We will turn your ideas, themes and needs into soothing, relaxing and cozy retreats. We specialize in transforming challenging spaces into successful solutions.

Creativity
Creativity
03.

CREATIVITY

Our approach to developing spa concepts is highly personalized and curated. We will turn your ideas, themes and needs into soothing, relaxing and cozy retreats. We specialize in transforming challenging spaces into successful solutions.

Collaboration
04.

COLLABORATION

We work in tandem with the brand and the departments that enliven it. We build a team on your behalf that becomes part of the property’s family.

05.

CONNECTION

We spark a deep connection with ourselves, our partners and our guests, allowing us to deliver transformative and meaningful interactions.

Connection
Connection
05.

CONNECTION

We spark a deep connection with ourselves, our partners and our guests, allowing us to deliver transformative and meaningful interactions.

BUSINESS PHILOSOPHY

K’Alma Spas works closely with its property partners to create customized spa environments and offerings that enhance the guest experience and further endear them to the respective brand. Our flexible model allows hotels, residential communities and other developments to establish new, profitable revenue streams with minimal impact on in-house resources. Our well-established infrastructure and standard operating procedures ensure low operational complexity and overhead, while our immersive full-service spa team becomes an extension of your brand’s culture while serving your clientele.

Connect With Us

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